bh55 Terms & Conditions — Please Read Before Playing

Key Terms at a Glance

The following cards summarise the most important points of bh55's Terms & Conditions. These summaries are provided for convenience only — they do not replace the full text of each clause. Please read the complete terms below before using bh55.

1Acceptance of Terms

By accessing, registering for, or using any part of the bh55 platform at https://bh55.vip (the "Platform"), you acknowledge that you have read these Terms & Conditions in full, that you understand them, and that you agree to be bound by them. If you do not agree with any provision of these Terms & Conditions, you must immediately discontinue your use of the Platform.

These Terms & Conditions apply to all users of the Platform, including visitors who browse without registering and members who hold active accounts. bh55 reserves the right to amend these Terms & Conditions at any time. Any changes will be published on this page, and your continued use of the Platform following the publication of any amendment constitutes acceptance of the revised terms.

2Eligibility Requirements

To be eligible to register for and use a bh55 account, you must satisfy all of the following requirements at all times during which your account is active:

• You must be at least 21 years of age. bh55 enforces a strict 21+ policy without exception. Any account registered by a person under the age of 21 will be suspended immediately upon discovery, any pending withdrawals cancelled, and any deposited funds returned to the original payment method.
• You must be a natural person (not a corporation, trust, partnership, or other legal entity). bh55 accounts may only be held by individual human users.
• You must not hold or have previously held a bh55 account that has been suspended or closed due to a breach of these Terms & Conditions. Any attempt to re-register following a permanent suspension will result in the new account being closed without notice.
• You must provide accurate, complete, and current personal information during registration and maintain that information in an up-to-date state at all times. Providing false information constitutes a material breach of these Terms & Conditions.
• You must not be classified as a problem gambler or be subject to a self-exclusion order on any gambling platform. If you have previously self-excluded from any platform, we strongly encourage you to visit our Responsible Gaming page before registering.

bh55 reserves the right to request documentary evidence of eligibility from any account holder at any time. Failure to provide satisfactory evidence within a reasonable timeframe may result in account suspension pending verification.

3Account Registration and Security

To access the full range of bh55 services, you must create an account by completing the registration process on the Platform. You may hold only one account at bh55. Any additional accounts created by the same person will be deemed duplicate accounts and are subject to closure without prior notice.

• You are solely responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with any other person under any circumstances.
• You are responsible for all activity conducted through your account, whether authorised by you or not, except where such activity results directly from a proven security failure on the part of bh55.
• You must notify bh55 support immediately if you believe your account has been accessed by an unauthorised third party. Contact us via live chat or at [email protected].
• You must not attempt to access another player's account under any circumstances. Doing so constitutes a serious breach of these Terms & Conditions and may also constitute a criminal offence under applicable law.

bh55 applies standard Know Your Customer (KYC) procedures. Before processing your first withdrawal, you will be required to verify your identity by submitting appropriate documentation. Accepted documents include a national identity card (NID), passport, or driving licence, along with proof of your registered mobile number. Failure to complete KYC verification within a reasonable period of making a withdrawal request may result in the request being held pending verification. bh55 will never use your KYC documents for any purpose other than identity and age verification in accordance with our Privacy Policy.

4Deposits and Withdrawals

bh55 supports deposits and withdrawals in Bangladeshi Taka (BDT) only. Transactions in foreign currencies are not accepted. All monetary amounts stated in these Terms & Conditions are in BDT unless specified otherwise.

• The minimum deposit amount is ৳100. There is no maximum deposit limit, however bh55 reserves the right to request source-of-funds documentation for deposits above a threshold determined by our compliance team.
• Supported deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Available methods may vary; the current list is displayed in the Cashier section of your account.
• Deposits must be made from a payment method that is registered in your own name. Third-party deposits — that is, payments from an account or method belonging to another person — are strictly prohibited and will result in the funds being returned and may lead to account suspension.
• bh55 does not charge any fee for deposits. However, your payment provider may apply their own transaction fees; bh55 has no control over and accepts no liability for any charges levied by third-party payment providers.

• The minimum withdrawal amount is ৳500. Withdrawal requests below this threshold will not be processed.
• Withdrawals will only be processed to a payment method that is registered in the same name as your bh55 account. We cannot process withdrawals to a method that differs from the deposit source where technically possible.
• Withdrawal requests from verified accounts are processed within 24 hours during normal operating conditions. Processing times during peak periods, public holidays, or as a result of technical maintenance may be extended. bh55 will communicate any expected delays via live chat or email.
• Funds that are subject to an active wagering requirement may not be withdrawn until the rollover condition has been met in full. Attempting to withdraw funds that are subject to an unmet wagering requirement will result in the bonus and any associated winnings being forfeited.

bh55 does not charge a withdrawal fee. Depending on your payment provider, your bank or mobile financial service may apply their own charges for receiving funds; these are outside bh55's control.

5Bonuses and Promotions

bh55 offers a range of bonuses and promotional offers to new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms stated on the Promotions page at the time the offer is made available.

• Bonuses are credited to your account balance following a qualifying deposit and activation of the relevant offer on the Promotions page. Bonuses not activated before the stated deadline will not be applied retroactively.
• Each bonus is subject to a wagering requirement (rollover) that must be satisfied before any winnings derived from bonus funds may be withdrawn. The applicable wagering requirement is stated on the Promotions page for each individual offer.
• Bonuses may only be used for the game categories or product types specified in the relevant promotion. Unless otherwise stated, bonus funds may be used across casino games, sports betting, and crash games. Some bonuses may be restricted to a single product type.
• bh55 operates a strict policy against bonus abuse. Bonus abuse includes but is not limited to: creating multiple accounts to claim bonuses more than once, using low-risk betting strategies to complete wagering requirements without genuine exposure, or coordinating with other players to artificially inflate play.
• bh55 reserves the right to withhold, cancel, or reclaim any bonus or bonus-derived winnings where there is reasonable evidence of bonus abuse, terms violation, or fraudulent activity. Decisions made by bh55 in relation to bonus abuse are final.

6Responsible Gaming

bh55 is committed to promoting responsible gaming and minimising the risk of gambling-related harm. We provide a range of tools and resources to help players maintain control of their gambling activity. These tools are available free of charge to all registered players and can be accessed at any time through our support team.

• Deposit limits: You may set daily, weekly, or monthly deposit limits on your account. Once a limit is set, it takes effect immediately. Any request to increase an existing limit is subject to a 24-hour cooling-off period before the increase takes effect.
• Session time reminders: You may configure reminders that alert you when you have been logged in and playing for a specified period of time. These reminders are designed to help you maintain awareness of how long you have been playing.
• Self-exclusion: You may request a temporary self-exclusion of 1, 3, 6, or 12 months, or a permanent self-exclusion. During a self-exclusion period your account will be suspended and you will not be able to log in, deposit, or place bets. Self-exclusion requests are processed immediately by our support team.
• Reality checks: You may enable periodic pop-up notifications during your gaming session that display how long you have been playing and your net win/loss position for the session, to help you make informed decisions about continuing to play.

If you believe that gambling is negatively affecting your life — financially, emotionally, or in terms of your relationships — please contact our support team immediately via live chat at bh55.vip or by emailing [email protected]. Our Bengali-speaking support agents are available 24 hours a day, 7 days a week. For further information and resources, please visit our dedicated Responsible Gaming page.

7Prohibited Activities

The following activities are strictly prohibited on the bh55 platform. Engaging in any prohibited activity constitutes a material breach of these Terms & Conditions and may result in immediate account suspension, forfeiture of all funds, and referral to relevant authorities where applicable:

• Money laundering, fraud, or any other criminal activity. bh55 cooperates fully with law enforcement and regulatory authorities and will report any suspected financial crime without notice to the account holder.
• Opening or operating more than one account on the bh55 platform, whether under the same or a different name, identity, or payment method.
• Using automated software, bots, scripts, or any other technical device or means to gain an unfair advantage over other players or to circumvent the Platform's security or fairness controls.
• Colluding with other players in casino games or sports betting to manipulate outcomes or to artificially generate wagering activity for the purpose of meeting a bonus rollover requirement.
• Attempting to exploit technical errors, software malfunctions, or system vulnerabilities in any game or on any part of the Platform. Any winnings arising from an exploited technical error are void and will be reclaimed by bh55.
• Providing false or misleading personal information during registration, KYC verification, or at any other stage of your relationship with bh55.

bh55 employs automated monitoring systems and manual review processes to detect prohibited activities. Where prohibited activity is detected, bh55 will take immediate action including, but not limited to, account suspension, forfeiture of funds, and referral to relevant authorities.

8Intellectual Property

All content on the bh55 platform — including but not limited to the brand name bh55, the logo, website design, graphics, text, software, game interfaces, and all other original materials — is the exclusive intellectual property of bh55 or its licensed providers and is protected by applicable intellectual property law. You may not reproduce, copy, distribute, modify, publicly display, or create derivative works from any content on the Platform without the prior written consent of bh55.

Game content provided by third-party suppliers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi remains the intellectual property of those respective suppliers and is licensed to bh55 for display on the Platform. bh55 makes no claim of ownership over third-party game content.

9Limitation of Liability

To the fullest extent permitted by applicable law, bh55 excludes all liability for any direct, indirect, incidental, consequential, or punitive losses arising from your use of the Platform, including but not limited to the following:

• Loss of funds due to gambling outcomes. Gambling involves risk; bh55 does not guarantee any positive return on any bet or wager placed through the Platform.
• Interruptions to service, including but not limited to temporary unavailability of the Platform due to scheduled maintenance, unplanned technical failures, telecommunications outages, or events outside bh55's reasonable control.
• Loss of data or unauthorised access to your account resulting from your failure to maintain the confidentiality of your login credentials or from a security vulnerability on a device or network you have chosen to use.
• Any loss or damage arising from your reliance on information provided on the Platform, including promotional materials, odds, game descriptions, or any other content that may contain errors or become outdated.

10Account Suspension and Termination

bh55 reserves the right to suspend or terminate any account at any time and for any reason, including but not limited to the following:

• Breach of any provision of these Terms & Conditions, including but not limited to engaging in prohibited activities, providing false information, or failing to complete KYC verification within a reasonable period.
• Suspected fraudulent, collusive, or criminal activity on or related to your account, pending investigation by bh55 or relevant authorities.
• Discovery that the account holder does not meet the eligibility requirements set out in Section 2 of these Terms & Conditions, including but not limited to being under the age of 21.
• A request by the account holder to close their own account, including self-exclusion requests. Account closure requests submitted via live chat or email to [email protected] will be processed within 24 hours.

Upon termination of an account for any reason, any funds held in the account that are not subject to a pending investigation or forfeiture will be returned to the account holder's last verified payment method within a reasonable timeframe. Any bonus funds or wagering-requirement-bound funds in the account at the time of closure will be forfeited.

11Privacy and Data Protection

bh55 collects, stores, and processes personal data in accordance with our Privacy Policy, which is available at bh55.vip/privacy-policy. By using the Platform you consent to our collection and use of your personal data as described in the Privacy Policy. Key points include: your data is used solely for account management, identity verification, fraud prevention, and service improvement; your data is never sold to third parties; all data is protected by 256-bit SSL encryption in transit; and you may request access to, correction of, or deletion of your personal data at any time by contacting [email protected].

12Amendments to These Terms

bh55 reserves the right to amend these Terms & Conditions at any time. When material changes are made, bh55 will publish the updated Terms & Conditions on this page with a revised "Last Updated" date. Where the changes are sufficiently material, bh55 may also notify registered account holders via the email address or mobile number associated with their account.

Your continued use of the bh55 platform following the publication of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must cease using the Platform immediately and may request account closure by contacting our support team.

13Contact Us

If you have any questions about these Terms & Conditions, or if you wish to make a complaint regarding your bh55 account or any aspect of our service, please contact our support team. We aim to acknowledge all queries within 2 hours and to resolve all complaints within 5 business days.

Email: [email protected]